Claims Handling Administrator Apprentice (Salary £21,500)
REYNOLDS PORTER CHAMBERLAIN LLP · Bristol
The Claims Handling team provides an outsourced managed claims service handling professional indemnity schemes on behalf of leading insurers. The team provided significant value to the wider RPC law firm through the provision of referrals and is an important aspect of the firm’s insurance business and future strategy.
The main responsibilities will be assisting team members with administrative tasks including:
Opening new matters and inputting data into the claims management system
Sending acknowledgements
Conducting conflict searches
Assisting with diary management
Ensuring that all basic administrative tasks are completed accurately and timely, i.e. filing, scanning, making / receiving telephone calls, dealing with enquiries etc.
Dealing with financial matters, for example arranging and processing payments, dealing with billing and accounts queries, recording and updating financial information etc.
Capturing and collating required Management Information – for performance management, client reporting, Service Level Agreements etc.
Liaising with insurers and brokers to request full policy information
Ensuring policies, proposal forms and schedules are properly filed
Management of centralised mailboxes
Providing excellent customer service at all times
Skills required
- Knowledge and use of Microsoft office (including Excel, Word, PowerPoint and Outlook)
- Keen attention to detail
- Organised and efficient
Qualifications required
Training you'll get
Future prospects
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
