Business Administration Apprentice (Level 3)

This role would suit someone who is organised, professional and keen to develop a broad range of business skills in a supportive working environment.

Job Responsibilities

Reception & Office Support

• Answer and screen incoming calls, enquiries and requests, dealing with them where appropriate or directing them to the relevant team member

• Ensure the reception area is staffed and presented professionally

• Welcome clients and visitors, direct them to meeting rooms and provide refreshments when required

• Check the answering machine each morning and pass messages to the appropriate team member

• Maintain a clean, organised and professional office environment

• Monitor office supplies and stock levels and arrange or request orders when required

• Manage incoming and outgoing post, ensuring correspondence is distributed or filed appropriately

Administration & Business Support

• Carry out a range of general administrative duties, including preparing documents, printing, scanning, photocopying and filing

• Manage diaries, appointments and meeting arrangements

• Maintain accurate and up-to-date records with Companies House and HMRC on behalf of clients

• Liaise with suppliers, obtain quotations and maintain supplier and contract records

• Assist with basic sales ledger and purchase ledger duties

• Support the client onboarding and engagement process, ensuring documentation is completed promptly

• Request and collect required client documentation and identification in line with anti-money laundering requirements

• Set up and maintain accurate client records on internal systems

• Provide day-to-day administrative and operational support to the Office Manager and Business Support Manager

Events & Team Support

• Assist with planning and organising company events, meetings and team activities

• Support the wider team with administrative tasks and business activities as required

Company Benefits

• 25 days' annual leave for full-time employees, including 3 days during the Christmas and New Year office closure

• An additional day of annual leave for your birthday

• Additional annual leave after 3 years' service, increasing to a maximum of 30 days

• Dress Down Friday

• Smart business-casual dress code

• Regular team social events

• Private Medical Insurance after 2 years' service

• Ascendis Rewards incentive scheme, providing the opportunity to earn a percentage-based bonus for personal involvement in sourcing and securing new business

Qualification & Development

As part of the apprenticeship, you’ll work towards a Level 3 Business Administration qualification, developing practical skills alongside your workplace experience.

Your training will include online live teaching and performance coaching, professional workshops and work-based projects. You’ll develop skills in areas such as business administration, communication, organisation, customer service, digital systems and supporting business operations.

The role provides the opportunity to build a strong foundation in business administration while gaining valuable experience within a professional environment.

Career Progression

This is a long-term opportunity for someone looking to develop a career in business administration and operations. As you gain experience and demonstrate your skills, there is scope to take on additional responsibilities and progress within the business.

You’ll have the opportunity to build your knowledge across different areas of the organisation, giving you a broad understanding of how a professional business operates.