People Apprentice
National Energy Action · Newcastle upon tyne
Hours: 37 hours per week
About Company
National Energy Action (NEA) is the national fuel poverty charity. We’ve worked across England, Wales, and Northern Ireland for over 40 years, to ensure that everyone can afford to live in a warm, healthy home.
Together with frontline practitioners, companies, regulators and governments, National Energy Action works to support vulnerable clients, raise awareness and achieve enduring change.
Responsibilities:
Recruitment and Onboarding
· Support recruitment campaigns by preparing adverts, uploading vacancies, liaising with recruiting managers and monitoring applications.
· Act as a first point of contact for candidate enquiries, providing a positive and professional candidate experience.
· Coordinate recruitment activities including shortlisting administration, interview scheduling, panel arrangements and candidate communications.
· Complete pre-employment checks including references, DBS checks and Right to Work verification in line with legislative and organisational requirements.
· Prepare offer documentation, contracts of employment and onboarding information.
· Support the induction of new colleagues and help ensure all new starters have a positive onboarding experience.
People Administration
· Maintain accurate employee records, ensuring confidentiality and compliance with data protection requirements.
· Process contractual changes, probation documentation, family-friendly leave documentation and other employment-related correspondence.
· Support the administration of flexible working arrangements, annual reviews, wellbeing initiatives and employee lifecycle processes.
· Maintain HR systems, trackers and databases, ensuring information is accurate, up to date and securely managed.
Employee Experience and Culture
· Support initiatives that promote engagement, wellbeing, inclusion, diversity and belonging.
· Assist in the administration of staff surveys, recognition activities and organisational culture initiatives.
· Help ensure People and Culture policies, procedures and guidance remain accessible and up to date.
Team Contribution
· Work collaboratively with colleagues across NEA, building positive relationships and providing excellent customer service.
Demonstrate NEA's values and behaviours in all aspects of work:
• We Make Things Happen
• We Put People First
• We Lead the Way
and:
• Pull Together
• Own the Outcome
• Support One Another
• Focus on the Need
• Keep Learning
• Rise to the Challenge
· Undertake apprenticeship learning, attend training and complete assignments as required.
Undertake other duties appropriate to the role and level of responsibility.
Apprenticeship Requirements
The successful candidate will undertake the Level 3 People Professional Apprenticeship and will be expected to:
Participate fully in all off-the-job learning activities.
Complete assignments and assessments within agreed timescales.
Apply learning within the workplace.
Work towards successful completion of the apprenticeship standard and End Point Assessment.
This role is supported through an apprenticeship programme. The successful candidate will be required to enter into a Training Agreement, which includes provisions relating to completion of the programme and post-qualification retention.
Additional Information:
11.5% employer pension
25 days leave + 3 Christmas closure days
Flexible working
Enhanced family‑friendly policies
Employee Assistance Programme
Bravo Benefits discounts and savings platform
Skills required
Essential Requirements:
Knowledge and Experience
Interest in developing a career in Human Resources, People or Organisational Development.
Interest in working in an administrative, customer service or office-based environment.
Experience of managing information accurately.
Ability to organise competing priorities and meet deadlines.
Skills and Behaviours
Strong written and verbal communication skills.
Good attention to detail and organisational skills.
Good IT skills including Microsoft applications.
Ability to build positive working relationships with a wide range of people.
A proactive approach and willingness to learn.
Ability to work both independently and as part of a team.
Commitment to equality, diversity and inclusion.
Desirable
Previous experience in an administrative, customer service, retail, volunteering or office-based environment.
An interest in Human Resources, People, Learning and Development or Organisational Development.
Qualifications required
5 GCSE’s (or equivalent) English and Maths at Grade 4/C or above, or a willingness to achieve these as part of the apprenticeship requirements.
Training you'll get
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Future prospects
Following successful completion of the apprenticeship, there may be an opportunity to progress to a People Assistant - Level 2 role (SCP 6), subject to satisfactory performance and organisational requirements.
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
