Apprentice Service Advisor (Automotive/Ford & Slater DAF) - Birtley

Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.

Monday to Friday between 08:00 to 16:30. 30-minute unpaid lunch break. 40 hours a week1 year 6 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Patience

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Patience

English (grade 4), Maths (grade 4), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Patience

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
• In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
• This role often serves as the foundation for more advanced career development within the aftersales function