Customer Service Practitioner Apprenticeship
EMPIRE HIRE GROUP LIMITED · Central Bedfordshire
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We are a specialist company providing powered access equipment and related site access solutions to customers across a wide range of industries. Our services include the hire, delivery, inspection, maintenance, and repair of access equipment such as scissor lifts, boom lifts, and other working-at-height machinery. We work closely with our customers to ensure equipment is supplied safely, on time, and in full compliance with health and safety regulations.
Monday - Friday, 08:00 - 17:30. 42 hours 30 minutes a week1 yearCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, PatienceRequirements
Essential qualifications
GCSE in:
- English (grade Level 4-9)
- Maths (grade Level 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
What to expect at the end of your apprenticeship:
- A full-time role may be offered upon successful completion
- Progression into more advanced customer service or specialist roles
- Opportunities to continue developing within the business
The essentials
Hours, commitment and the dates that matter.

























