Communications Apprentice

Worcestershire Acute Hospitals NHS Trust provides hospital-based services from three main sites – the Alexandra Hospital in Redditch, Kidderminster Hospital and Treatment Centre, and Worcestershire Royal Hospital in Worcester – as well as some community-based services.

Able to work ‘out of hours’ as and when required. 37 hours 30 minutes a week1 year 8 monthsCommunication skills, Organisation skills, Initiative, Aptitude to learn, Communications knowledge, Marketing skills, NHS knowledge, Video editing skills, Multi-tasking, Microsoft Office, Copywriting/proofreading, Frequent intense concentration required to constantly re-prioritise work during the day due to the demands of an extremely busy department, To understand and apply national and local guidance with regard to marketing and communication, In depth proactive mental attention required to listen and understand service requirements from the Trust staff and from the service user. Emotional Effort: , To occasionally deal with emotional issues from staff, users, carers, stakeholders and the public by various media i.e by telephone, email, post, face-to-face Working conditions: , To have access to independent transport , To use a VDU more or less continuously , Being open and honest -We all communicate clearly and honestly, asking for help when we need it and making it easier for the people around us to share ideas or concerns.  , Ensuring people feel cared for -We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.  , Showing respect to everyone -We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.  Standard Clauses: The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs. Confidentiality: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. Children and vulnerable adults: You have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence. Disclosure and Barring Service: The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to undertake a re-check. The Trust is legally required to check all staff against the Disclosures and Barring Services Children’s and Vulnerable Adults barring lists if they engage in what is defined as “Regulated Activity” or “Controlled Activity”: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with children or vulnerable adults.

Requirements

Essential qualifications

GCSE in:

• English (grade 6 or above)
• Mathematics (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Organisation skills
• Initiative
• Aptitude to learn
• Communications knowledge
• Marketing skills
• NHS knowledge
• Video editing skills
• Multi-tasking
• Microsoft Office
• Copywriting/proofreading

Other requirements

The post holder will need to be mobile and able to drive to appointments and meetings in their own vehicle.

The post requires sitting at a desk for the majority of the time.

Mental Effort:

• Frequent intense concentration required to constantly re-prioritise work during the day due to the demands of an extremely busy department
• To understand and apply national and local guidance with regard to marketing and communication
• In depth proactive mental attention required to listen and understand service requirements from the Trust staff and from the service user.
  
  Emotional Effort:
  
• To occasionally deal with emotional issues from staff, users, carers, stakeholders and the public by various media i.e by telephone, email, post, face-to-face
  
  Working conditions:
  
• To have access to independent transport
• To use a VDU more or less continuously
  

Our Values:

• Being open and honest -
  We all communicate clearly and honestly, asking for help when we need it and making it easier for the people around us to share ideas or concerns. 
• Ensuring people feel cared for -
  We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others. 
• Showing respect to everyone -
  We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives. 
  
  
  Standard Clauses:
  
  The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs.
  
  Confidentiality:
  
  The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business.
  
  Children and vulnerable adults:
  
  You have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence.
  
  Disclosure and Barring Service:
  
  The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to undertake a re-check.
  
  The Trust is legally required to check all staff against the Disclosures and Barring Services Children’s and Vulnerable Adults barring lists if they engage in what is defined as “Regulated Activity” or “Controlled Activity”: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with children or vulnerable adults.

English (grade 6 or above), Mathematics (grade 4 or above), Communication skills, Organisation skills, Initiative, Aptitude to learn, Communications knowledge, Marketing skills, NHS knowledge, Video editing skills, Multi-tasking, Microsoft Office, Copywriting/proofreading, Frequent intense concentration required to constantly re-prioritise work during the day due to the demands of an extremely busy department, To understand and apply national and local guidance with regard to marketing and communication, In depth proactive mental attention required to listen and understand service requirements from the Trust staff and from the service user. Emotional Effort: , To occasionally deal with emotional issues from staff, users, carers, stakeholders and the public by various media i.e by telephone, email, post, face-to-face Working conditions: , To have access to independent transport , To use a VDU more or less continuously , Being open and honest -We all communicate clearly and honestly, asking for help when we need it and making it easier for the people around us to share ideas or concerns.  , Ensuring people feel cared for -We all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others.  , Showing respect to everyone -We all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.  Standard Clauses: The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs. Confidentiality: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. Children and vulnerable adults: You have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence. Disclosure and Barring Service: The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to undertake a re-check. The Trust is legally required to check all staff against the Disclosures and Barring Services Children’s and Vulnerable Adults barring lists if they engage in what is defined as “Regulated Activity” or “Controlled Activity”: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with children or vulnerable adults.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Possibility of progression within the Communications Team.