Intelligent Client Function (ICF) Business Apprentice

North Northamptonshire Council is the unitary local authority responsible for delivering public services across the areas of Corby, East Northamptonshire, Kettering, and Wellingborough.

37 hours a week over Monday to Friday. Normally 9.00am to 5.30pm, Monday to Thursday and 9.00am to 5.00pm, on Friday. The council has a flexible working policy. 37 hours a week1 year 6 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Team working, Non judgemental, Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write emails, perform financial processes. Examples include MS Office, Outlook, Word and Excel., Desire to work and train in an administrative role within the Council., Ability to work independently while seeking advice and support when required., Excellent organisational skills, with a systematic and methodical approach to work. Able to accept and deal with changing priorities related to both their own work and to the organisation., Ability to communicate effectively face to face, on the telephone and digital platforms., The ability to take initiative and prioritise workload, working to tight deadlines and operating calmly and professionally under pressure., Seeks advice of more experienced team members when appropriate., Good literacy and numeracy skills, Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs., Knowledge of Data Protection and GDPR legislation and the importance of maintaining accurate records and confidentiality., Experience of PowerPoint, Knowledge of local government and the services provided by the Council, Experience of taking minutes at meetings.

Requirements

Essential qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)

Desirable qualifications

Recognised Administration Qualification (e.g. NVQ) in:

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Non judgemental

Other requirements

The postholder will be required to travel between some North Northants and West Northants Council offices as necessary to support Northamptonshire Children’s Trust governance meetings, training and attend Team Meetings.

Experience and Knowledge

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write emails, perform financial processes. Examples include MS Office, Outlook, Word and Excel.
• Desire to work and train in an administrative role within the Council.
• Ability to work independently while seeking advice and support when required.

Ability and Skills

• Excellent organisational skills, with a systematic and methodical approach to work. Able to accept and deal with changing priorities related to both their own work and to the organisation.
• Ability to communicate effectively face to face, on the telephone and digital platforms.
• The ability to take initiative and prioritise workload, working to tight deadlines and operating calmly and professionally under pressure.
• Seeks advice of more experienced team members when appropriate.
• Good literacy and numeracy skills

Equal Opportunities

• Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
• Knowledge of Data Protection and GDPR legislation and the importance of maintaining accurate records and confidentiality.

Desired Personal Qualities:

• Experience of PowerPoint
• Knowledge of local government and the services provided by the Council
• Experience of taking minutes at meetings.

Answers questions from inside and outside of the organisation, representing the organisation and Team.

English (grade at grade 4/C and above), Maths (grade at grade 4/C and above), Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Team working, Non judgemental, Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write emails, perform financial processes. Examples include MS Office, Outlook, Word and Excel., Desire to work and train in an administrative role within the Council., Ability to work independently while seeking advice and support when required., Excellent organisational skills, with a systematic and methodical approach to work. Able to accept and deal with changing priorities related to both their own work and to the organisation., Ability to communicate effectively face to face, on the telephone and digital platforms., The ability to take initiative and prioritise workload, working to tight deadlines and operating calmly and professionally under pressure., Seeks advice of more experienced team members when appropriate., Good literacy and numeracy skills, Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs., Knowledge of Data Protection and GDPR legislation and the importance of maintaining accurate records and confidentiality., Experience of PowerPoint, Knowledge of local government and the services provided by the Council, Experience of taking minutes at meetings.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This apprenticeship provides an excellent foundation for a career in local government. Following successful completion, there may be opportunities to apply for permanent roles within Business Support, Administration, Governance, Commissioning or Project Support teams. The skills and qualification gained will support future career progression across the Council and wider public sector.