IT Support Apprenticeship

Since our inception in 2005, we have built an incredible team that is unified in purpose. Our collective experience, evolving expertise and shared vision means we continue to be a leader in our field – providing the tools you need to increase security, enhance performance and deliver amazing customer experiences.

Monday to Friday, 8.30am- 5.30pm. 40 hours a week1 year 4 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Good understanding and operating of desktop systems, Strong customer service skills and ability to manage client expectations, Ability to identify Customer Needs and Challenges, Ability to meet deadlines, Being influential, confident and motivated, Being logical and decisive, Encouraging fellow co-workers, Demonstrate tact, professionalism and diplomacy

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working

Other requirements

• Good understanding and operating of desktop systems
• Strong customer service skills and ability to manage client expectations
• Ability to identify Customer Needs and Challenges
• Ability to meet deadlines
• Being influential, confident and motivated
• Being logical and decisive
• Encouraging fellow co-workers
• Demonstrate tact, professionalism and diplomacy

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab)
• Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs