IT Help Desk Support Specialist Apprentice

Professionals from Broad Access Services and its partner community will advise you on optimal ways to use technology. We can provide help to develop a strategic roadmap that aligns your IT strategy and investments to your business priorities. We also assist in developing specific strategies for mobility, cloud, and IT-as-a-service to help you unlock the potential of these emerging technologies.

Monday to Friday, 9am - 5pm 37 hours 30 minutes a week1 year 4 monthsCommunication skills, IT skills, Organisation skills, Problem solving skills, Team working, Initiative, Good knowledge and experience with Microsoft Windows 11 and Office 365, knowledge of PC hardware and reloading/preparing PC’s, Basic networking skills, Good problem-solving skills, Good communication and writing skills, Ability to work as part of a team, Initiative to work on your own, Passion for IT and Technology, Thirst for knowledge

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Problem solving skills
• Team working
• Initiative

Other requirements

• Good knowledge and experience with Microsoft Windows 11 and Office 365
• knowledge of PC hardware and reloading/preparing PC’s
• Basic networking skills
• Good problem-solving skills
• Good communication and writing skills
• Ability to work as part of a team
• Initiative to work on your own
• Passion for IT and Technology
• Thirst for knowledge

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Your earnings can increase over time with an apprenticeship.

Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.