Customer Service Apprentice

The Pearson Centre for Young People was set up to support and educate children and young people, under the auspices of the 17th Nottingham Boys’ Brigade and the 30th Nottingham Girls’ Brigade as well as through their own programmes. The Centre runs a popular school holiday club for children from 5 to 14 as well as a range of after school clubs for interests such as cookery and athletics. When these activities aren’t taking place the Centre rents out its facilities (sports hall, meeting rooms, dance studio, astroturf pitch and youth gym) to members of the community. This could be a sports team, toddler group or school.

9.00am until 5.30pm Monday to Friday with one hour for lunch. 37 hours 30 minutes a week1 yearCommunication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Initiative, Patience

Requirements

Essential qualifications

GCSE in:

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Administrative skills
• Logical
• Team working
• Initiative
• Patience

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Initiative, Patience

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

As a small team in a busy charity, there are many business areas the apprentice could grow into and gain experience of, from marketing to accounting, depending on interest and aptitude. You could also get involved in project managing as we grow the centre going forwards.

Our aim is that you would glean a good wide experience from our range of customers, which would open career opportunities across a number of industries when you do decide to move on.