Telesales & Customer Service Level 2 Apprenticeship

KMB Shipping Group · Sandwell

Advertised on Find an apprenticeship service. We've listed it here so your search is complete — applications are handled on their site.

Business and financeIntermediate Level 2On-siteFull-TimeApprenticeship

We are a multi award winning freight forwarding company based in Tipton. We offer our customers the best solutions to move their cargo from A to B, we also offer packing solutions, storage and a standalone customs service.

Monday - Friday 8.30am - 5pm (1-hour for lunch) 40 hours a week1 year 6 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Team working, Creative, Initiative, Non judgemental, Patience, Confident Telephone Manor

Requirements

Essential qualifications

GCSE in:

English & maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Confident Telephone Manor
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Team working, Creative, Initiative, Non judgemental, Patience, Confident Telephone Manor

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Full-time role with KMB.

The essentials

Hours, commitment and the dates that matter.

Posted 27 Sep 2026
Apply by 30 Sep 2026

Where you'd be based

DY4 7UF

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