ICT Apprentice

ProperGeeks is based entirely on the Wirral, covering all Wirral and Ellesmere Port postcodes. We offer a mobile repair and support service for home and business.

Monday to Friday, 9.00am to 5.00pm. 30 hours a week1 year 4 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Knowledge of Microsoft Office products & Office 365, Installing Windows and Mac based operating systems on to customer’s devices, Understanding of basic networking, IP configuration, and troubleshooting connection issues, Able to use basic NTFS & FAT32 file systems for safe and secure data handling and backup, Basic understanding of data security and data security software, Knowledge of internet, network and cloud security, firewalls and antivirus products, Ability to communicate with customers and explain our products, services, and service philosophy, It would be an advantage if the applicant has a working knowledge of PC hardware (PC builds, hardware troubleshooting & diagnosis of common hardware issue), A desirable extra skill would be an ability to disassemble laptops, install component replacements such as keyboards, screens & memory

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Initiative

Other requirements

• Knowledge of Microsoft Office products & Office 365
• Installing Windows and Mac based operating systems on to customer’s devices
• Understanding of basic networking, IP configuration, and troubleshooting connection issues
• Able to use basic NTFS & FAT32 file systems for safe and secure data handling and backup
• Basic understanding of data security and data security software
• Knowledge of internet, network and cloud security, firewalls and antivirus products
• Ability to communicate with customers and explain our products, services, and service philosophy
• It would be an advantage if the applicant has a working knowledge of PC hardware (PC builds, hardware troubleshooting & diagnosis of common hardware issue)
• A desirable extra skill would be an ability to disassemble laptops, install component replacements such as keyboards, screens & memory

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Your earnings can increase over time with an apprenticeship
• Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs