IT Helpdesk Technician Apprentice

GHS (UK) is a Swindon-based managed IT services business supporting commercial organisations, schools and multi-site customers. Our work covers managed IT support, Microsoft 365, cloud services, cybersecurity, networking, servers, backup, telephony and onsite support. The Helpdesk works closely with our Field, Project and Senior Engineering teams, giving an apprentice valuable exposure to a broad range of customers and technologies.

Monday - Friday 9.00am - 5.00pm (30 minute lunch break). 37 hours 30 minutes a week1 year 5 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Team working, Driving licence & own vehicle

Requirements

Essential qualifications

GCSE in:

• 3 of any subject (grade 4+ (A* - C))
• Maths & English (grade 3+ (D or above))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Driving licence & own vehicle

3 of any subject (grade 4+ (A* - C)), Maths & English (grade 3+ (D or above)), Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Driving licence & own vehicle

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.