Customer Service Apprenticeship

Our story began in Hamilton, New Zealand way back in 1938 with a horse named Joe.

Monday- Thursday 8.30am- 5.00pm & Friday 8.30am- 4.00pm with a half hour lunch break. 37 hours 30 minutes a week1 year 7 monthsExcellent communication skills, Excellent interpersonal skills, Friendly & confident manner, Professional manner, Strong customer service focus, Good organisational skills, Good attention to detail, Good Microsoft Office skills, Good with Word, Excel & Teams, Able to manage multiple tasks, Ability to prioritise, Positive attitude, Willingness to learn, Enthusiastic and motivated, Reliable and punctual, Professional appearance, Good team player, Must have a can do attitude, Keen to develop new skills

Requirements

Essential qualifications

GCSE in:

• English (grade A* - C / 9 - 4)
• Maths (grade A* - C / 9 - 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Excellent communication skills
• Excellent interpersonal skills
• Friendly & confident manner
• Professional manner
• Strong customer service focus
• Good organisational skills
• Good attention to detail
• Good Microsoft Office skills
• Good with Word, Excel & Teams
• Able to manage multiple tasks
• Ability to prioritise
• Positive attitude
• Willingness to learn
• Enthusiastic and motivated
• Reliable and punctual
• Professional appearance
• Good team player
• Must have a can do attitude
• Keen to develop new skills

English (grade A* - C / 9 - 4), Maths (grade A* - C / 9 - 4), Excellent communication skills, Excellent interpersonal skills, Friendly & confident manner, Professional manner, Strong customer service focus, Good organisational skills, Good attention to detail, Good Microsoft Office skills, Good with Word, Excel & Teams, Able to manage multiple tasks, Ability to prioritise, Positive attitude, Willingness to learn, Enthusiastic and motivated, Reliable and punctual, Professional appearance, Good team player, Must have a can do attitude, Keen to develop new skills

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• A recognised apprenticeship qualification
• Practical experience across customer service and business
  operations
• Exposure to a global technology business
• Ongoing support, coaching, and development
• Opportunities for future career progression within Gallagher
• Experience working with customers and colleagues across
  the UK and Euro