Apprentice Senior Project Support Officer

Think of the ambulance service and you’ll probably think of bright yellow vehicles and blue flashing lights, but there’s a lot more to us than that: We serve more than seven million people across approximately 5,400 square miles – the communities of Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire and Glossop (Derbyshire). We receive approximately 1.7 million 999 calls and respond to over a million emergency incidents each year. We make more than 1.3 million patient transport journeys every year for those who require non-emergency transport to and from healthcare appointments. We deliver the NHS 111 service across the region for people who need medical help or advice, handling around 1.7 million calls every year. We employ around 8000 staff in over 300 different roles. More than 1,000 people volunteer with us as community first responders, volunteer car drivers or patient and public panel members We have over 1,000 emergency and non-emergency vehicles operating across the North West.

Monday - Friday. Office hours. 37 hours 30 minutes a week1 year 6 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Maths and English A-C GCSE or

Requirements

Essential qualifications

GCSE in:

• English (grade 4-9)
• maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Maths and English A-C GCSE or

English (grade 4-9), maths (grade 4-9), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Maths and English A-C GCSE or

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon completion of your apprenticeship, you will be eligible to move onto a full Senior Project Support Officer contract of employment. The salary for this will be Band 4 £28,392 per annum.