ICT Support Technician Apprentice

John Kyrle High School & Sixth Form Centre (Part of: The Heart of Mercia Multi-Academy Trust) · Herefordshire, County of

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Social careApprenticeshipOn-siteFull-TimeApprenticeship

The Heart of Mercia Multi-Academy Trust is a family of schools committed to providing high-quality education and opportunities for young people. The Trust works collaboratively across its schools to support excellent teaching, learning and operational services, creating a positive environment where both staff and students can thrive. The apprentice will reside at John Kyrle High School & Sixth Form Centre, Ross on Wye.

Monday- Friday 8am- 4pm 37 hours 30 minutes a week1 year 6 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working skills, Adaptability, Genuine tech/IT interest, Hardware/Software knowledge, Microsoft Office/365 skills, Willingness to learn, Are you able to travel to the school site on a daily basis? Please check your travel route before applying., If successful, you will be required to undertake a DBS check., This role involves working within an educational environment supporting both staff and students.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above)
  • Mathematics (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working skills
  • Adaptability
  • Genuine tech/IT interest
  • Hardware/Software knowledge
  • Microsoft Office/365 skills
  • Willingness to learn

Other requirements

  • Are you able to travel to the school site on a daily basis? Please check your travel route before applying.
  • If successful, you will be required to undertake a DBS check.
  • This role involves working within an educational environment supporting both staff and students.
English (grade 4 or above), Mathematics (grade 4 or above), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working skills, Adaptability, Genuine tech/IT interest, Hardware/Software knowledge, Microsoft Office/365 skills, Willingness to learn, Are you able to travel to the school site on a daily basis? Please check your travel route before applying., If successful, you will be required to undertake a DBS check., This role involves working within an educational environment supporting both staff and students.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon successful completion of the apprenticeship, there may be opportunities for progression within the ICT team and wider Trust and progression onto a higher level or degree apprenticeship subject to organisational requirements and performance.

The essentials

Hours, commitment and the dates that matter.

Posted 27 Sep 2026
Apply by 09 Oct 2026

Where you'd be based

HR9 7ET

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