Customer Service Advisor (Insurance) Apprentice

NFU Mutual South Somerset is based on the Dillington Estate just outside Ilminster. We provide a range of insurances, but this role will focus on Motor policies initially, moving onto Home insurance within the first 6 months. We are a small team of around 18 people carrying out various roles from sales through to admin.

Monday to Friday, 9am to 5pm with a 1 hour unpaid lunch break. 35 hours a week1 year 3 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Number skills, Analytical skills, Logical, Team working, Patience

Requirements

Essential qualifications

GCSE in:

• English (grade 9 – 4 / A* - C)
• Maths (grade 9 – 4 / A* - C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Number skills
• Analytical skills
• Logical
• Team working
• Patience

Other requirements

You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone interview with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.

English (grade 9 – 4 / A* - C), Maths (grade 9 – 4 / A* - C), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Number skills, Analytical skills, Logical, Team working, Patience

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Our policy is to promote from within, and many of our staff started in roles like this before moving up to Sales, Account Management and Managerial roles.