Apprentice Funeral Service Operative

Crake and Mallon Funeral Service is an independent, family-owned business which has been caring for the Teesside community since 1971. We support families through funeral arrangements, memorial services and funeral planning, providing practical guidance and compassionate care during some of life's most difficult moments. Our close-knit team combines experience, professionalism, and a strong commitment to personal service. We value kindness, respect, integrity and teamwork, and we believe in investing in the development of our people. Apprentices joining our organisation will become part of a supportive workplace where they can learn from experienced colleagues, develop valuable skills and gain an understanding of a profession that makes a real difference in the community. We encourage continuous learning and welcome individuals who share our commitment to helping others with sensitivity, respect, and care.

Monday to Friday, 8:45am to 5:00pm. Participation in an on-call rota is required (minimum 90 nights per year), plus additional holiday cover and out-of-hours removals/Chapel of Rest visits when needed. 40 hours a week1 yearCommunication skills, Attention to detail, Customer care skills, Team working, Non judgemental, Patience, Physical fitness, Full clean UK driving licence, Emotional strength, Must be 21 years of age or older (due to insurance requirements for driving company vehicles)., Must hold a full, clean UK driving licence., Candidates must be physically fit as the role involves heavy lifting, bearing, and manual handling duties., Required to participate in an out-of-hours on-call rota (minimum 90 nights per year), plus occasional weekend and evening cover., A standard DBS check may be required upon appointment.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Customer care skills
• Team working
• Non judgemental
• Patience
• Physical fitness
• Full clean UK driving licence
• Emotional strength

Other requirements

• Must be 21 years of age or older (due to insurance requirements for driving company vehicles).
• Must hold a full, clean UK driving licence.
• Candidates must be physically fit as the role involves heavy lifting, bearing, and manual handling duties.
• Required to participate in an out-of-hours on-call rota (minimum 90 nights per year), plus occasional weekend and evening cover.
• A standard DBS check may be required upon appointment.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon successful completion of the apprenticeship, a full-time permanent Funeral Service Operative role may be offered to the right candidate. From there, Crake and Mallon offers long-term career progression into specialist areas within the business, such as Senior Funeral Operative, Funeral Conductor, or progressing into a Funeral Director role.