People Apprentice (National Energy Action)

NATIONAL ENERGY ACTION · Newcastle upon Tyne

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Social careApprenticeshipOn-siteFull-TimeApprenticeship

National Energy Action (NEA) is the national fuel poverty charity. We’ve worked across England, Wales, and Northern Ireland for over 40 years, to ensure that everyone can afford to live in a warm, healthy home. ​

Days and shifts to be confirmed. 37 hours a week1 year 6 monthsCommunication skills, IT skills, Organisation skills, Team working, Microsoft Office applications, Proactive approach, Willingness to learn, Able to work independently, Interest in developing a career in Human Resources, People or Organisational Development., Interest in working in an administrative, customer service or office-based environment., Experience of managing information accurately., Ability to organise competing priorities and meet deadlines., Commitment to equality, diversity and inclusion., Previous experience in an administrative, customer service, retail, volunteering or office-based environment., An interest in Human Resources, People, Learning and Development or Organisational Development.

Requirements

Essential qualifications

GCSE in:

5 GCSEs including English and Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Team working
  • Microsoft Office applications
  • Proactive approach
  • Willingness to learn
  • Able to work independently

Other requirements

Essential Requirements:

Knowledge and Experience

  • Interest in developing a career in Human Resources, People or Organisational Development.
  • Interest in working in an administrative, customer service or office-based environment.
  • Experience of managing information accurately.
  • Ability to organise competing priorities and meet deadlines.
  • Commitment to equality, diversity and inclusion.

Desirable

  • Previous experience in an administrative, customer service, retail, volunteering or office-based environment.
  • An interest in Human Resources, People, Learning and Development or Organisational Development.
Communication skills, IT skills, Organisation skills, Team working, Microsoft Office applications, Proactive approach, Willingness to learn, Able to work independently, Interest in developing a career in Human Resources, People or Organisational Development., Interest in working in an administrative, customer service or office-based environment., Experience of managing information accurately., Ability to organise competing priorities and meet deadlines., Commitment to equality, diversity and inclusion., Previous experience in an administrative, customer service, retail, volunteering or office-based environment., An interest in Human Resources, People, Learning and Development or Organisational Development.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Following successful completion of the apprenticeship, there may be an opportunity to progress to a People Assistant - Level 2 role (SCP 6), subject to satisfactory performance and organisational requirements.

The essentials

Hours, commitment and the dates that matter.

Posted 17 Oct 2026
Apply by 02 Nov 2026

Where you'd be based

NE1 4TD

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