Apprentice Customer Service Practitioner

Aico Ltd is a UK market leader in fire and CO detection, pioneering new technologies and offering high quality smoke and Carbon Monoxide alarms. All alarms have been designed, developed and manufactured at their factory in Shannon, Ireland ensuring that Aico alarms meet UK standards and offer a wide range of sensor types to ensure every home is protected.

Monday - Thursday, 8.30am - 5.00pm. Friday, 8.30am - 3.45pm. 37 hours 30 minutes a week1 yearCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Excellent timekeeping, Comfortable on the phone

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C)
• Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Initiative
• Excellent timekeeping
• Comfortable on the phone

Other requirements

This vacancy is being managed by SBC Training on behalf of Aico. By submitting your application, you are consenting to allow SBC Training and Aico to contact you in connection with your application.

English (grade 4/C), Maths (grade 4/C), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Excellent timekeeping, Comfortable on the phone

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

It is hoped that the successful applicant will continue to work permanently with Aico following completion of the apprenticeship (This will be dependent upon performance throughout the duration of the apprenticeship programme).