Business Support Apprentice

At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

Full time hours- Monday- Friday 37 hours a week1 year 6 monthsCommunication skills, Organisation skills, Customer care skills, Administrative skills

Requirements

Essential qualifications

GCSE in:

• English (grade Pass)
• Mathematics (grade Pass)

Level 2 or above in:

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Organisation skills
• Customer care skills
• Administrative skills

Other requirements

About You:

You will be:

Educated to RQF level 2 (GCSE) or equivalent by experience.
Highly organised and reliable.
Capable of prioritising a demanding workload and have a “can do” attitude.
Able to take ownership of work and achieve the agreed commitments.
Able to communicate effectively as well as have an ability to build and establish relationships and provide a high-quality service to customers.
Proficient in Microsoft Office/Office 365 applications and willing to learn new systems.
Have a friendly approach and a good phone manner.
Emotionally intelligent.
Good teamwork skills and a commitment to collaboration.
Experienced in a working environment is helpful, but not essential.
Essential Requirements for the role:

You will need to be 16 years of age at the start of the apprenticeship.
You will need to have the right to work and study in England.
You will have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date.
You cannot have previously completed a qualification that is Level 2 or above in field that is related to Customer Services or Business Administration.
As apprentices have employed status you must have the right to permanently live, work and study in the UK. Apprenticeships are not covered by student visas.
Please note that we must be provided with your GCSE certificate at the final stage of the recruitment process. If you have international equivalent qualifications a NARIC Statement of Comparability must be provided. If you do not already hold one you can purchase online – you can find more information here Statement of Comparability (enic.org.uk).

English (grade Pass), Mathematics (grade Pass), Communication skills, Organisation skills, Customer care skills, Administrative skills

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Senior Administrator, Administrator, Operations Management