Retailer Apprentice

Morrisons · Darlington

Advertised on Morrisons. We've listed it here so your search is complete — applications are handled on their site.

RetailApprenticeshipOn-siteFull-timeApprenticeship

We are looking for a Customer Assistant who will move to a Retailer Apprentice to join our store as part of our Proper Jobs: Fresh Start Programme.

About the Proper Jobs Fresh Start Programme

We know things are tough out there for young people right now. But we also know that lots of you are staying focused on finding a good career with great prospects. That’s why we’re launching our Proper Jobs: Fresh Start Programme. It will offer 1,000 new apprenticeships by 2030 to people like you who want to develop into our next generation of retail leaders.

Our Proper Jobs: Fresh Start Programme lasts for up to 2 years. It combines learning in the workplace, formal off-the-job training and online learning.

For more information and FAQs click here

About the Job Role

You’ll start by spending 13 weeks working as a Morrisons Customer Assistant, before progressing to a 12-month apprenticeship in Retailing. If you successfully complete your apprenticeship and assessments, you could then progress to our Sir Ken Morrison Leadership School. This is a six-month programme, which can kickstart your journey into retail management.

Retailing is the home of the Proper Job - and it’s been at the heart of Morrisons since 1899.

After 13 weeks, you’ll move to a Retailer Apprentice, and through the apprenticeship we’ll help you learn about the retail industry, from customer service, to sales, stock management, products, communication, teamwork, and loads more.

We’re looking for friendly individuals to help to provide great customer service in our stores, along with using in-store tech to carry out tasks like stock counts and gap scans - playing a role in keeping our shelves stocked for our customers.

This is an excellent opportunity for individuals looking to start their career and gain qualifications while earning.

Ideal for college or sixth-form leavers seeking their first step into the workplace.

No previous experience required – full training and support will be provided through the apprenticeship programme

We welcome applications from people at the beginning of their career journey who want to learn and develop.

This apprenticeship provides structured training and dedicated support, making it particularly attractive to those entering the workplace.

We value your hard work and commitment, and in return, we provide:

  • Generous holiday entitlement
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Free parking
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

​Find out more about working in Retail at Morrisons Here

After 13 weeks as a Customer Assistant, you’ll enrol as a Retailer Apprentice and:

  • Complete a level 2 Retailer apprenticeship standard
  • Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
  • Get hands-on experience in a job
  • Study for 6 hours of your working hours
  • Complete assessments during and at the end of your apprenticeship
  • Be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK

The essentials

Hours, commitment and the dates that matter.

Posted 17 Oct 2026
Apply by 31 Oct 2026

Where you'd be based

DL1 1AA

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