Sales Executive Apprenticeship

Training Provider: Inspiro Learning

Vacancy ID: 14230

Brand: BMW

Site: Berry BMW & MINI - Thames Ditton

Recruitment advisor: Mark Mooney

Recruiter email address: apprenticerecruitment@bmw.co.uk

Hourly wage: 8

Programme name: Customer Service Practitioner Standard (Level 2)

Anticipated start date: 10 January 2027

Main duties to include:

• Managing relationships with customers, delivering a high standard of customer service.
• Become a true ambassador of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised.
• Dealing with enquires over the phone and in person, attending product launches and other events, and maintaining your own enquiry database.
• Identifying and meeting the customers’ requirements.

This 16 month programme focuses on the core skills that a Sales Executive needs to be successful within a Retailer, and has been developed using a blend of face to face and digital learning concluding with a national sales Level 4 qualification and the BMW / MINI Sales certification.

Applicants are required to hold GCSE Grades A*-C / 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects:
• English
• Maths
You must be eligible in the UK before you apply and hold a full UK driver’s license, due to the nature of the role.

Desired skills and Personal Qualities
• Enthusiasm, drive and motivation to consistently achieve and exceed your sales targets
• A dedication to flawless customer service, with experience of creating great moments for customers and a passion for making their new car experience a special one
• A real desire and commitment to learning and personal development at foundation degree level
• A willingness to learn new skills to become a professional salesperson representing BMW at the highest level
• A keen interest in the automotive industry
• Confidence and experience with computer systems, and a full UK driving licence – you’ll have the opportunity to drive a huge range of thrilling vehicles

Successful applicants must be prepared to travel to the BMW Group Academy in Berkshire to complete their apprenticeship training.
Training is completed throughout the programme and will be a blend of face to face at the BMW Academy, remote virtual classrooms and self-study in your place of work. All training costs are covered by the BMW / MINI Retailer (travel, accommodation and food).