Apprentice Retail Optical Assistant - Specsavers Chepstow

Become an Apprentice in our store and you’ll have everything you need to truly realise your potential – from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.

At Specsavers, we’re always looking to the future - which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Another way of learning:

Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you’ll be a fully-fledged Level 2 Retail

Why choose an Apprenticeship?

• Earn a salary (£283.13 per week)
• Gain valuable work experience in a full-time role
• Receive comprehensive and structured training, supported by a qualified assessor
• Deliver high-quality service in an innovative retail environment
• Become part of a team working towards a common goal
• Be entitled to paid holidays

And that’s just the start. With a highly respected and award-winning business behind you – one that invests in its people – there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come...

Who is this Apprenticeship for?

• Recent school/college leavers OR those looking for a new challenge
• Individuals who have lived in the EU for 3 years or more, with the right to work in the UK

We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator – as that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.

This is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.

What does the role involve?

• Giving customers top-notch advice
• Giving customers a warm welcome
• Dealing with orders
• Dealing with payments
• Delivering high quality products and service
• Pre-screening, telephone triage, Collections, adjustments and repairs

Whilst you are employed as apprentice you will work towards achieving a nationally recognised apprenticeship - Level 2 Retail Apprenticeship. This involves regular visits from an Inspiro regional trainer who will support and encourage you throughout the apprenticeship.

To become an apprentice, you must:

• be 16 or over
• not already be in full-time education

You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

• have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace

• learn and train for a specific job
• get paid and receive holiday leave
• get hands-on experience in a real job
• study for at least 20% of your working hours
• complete assessments during and at the end of your apprenticeship
• be on a career path with lots of future potential

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.