Business Administration Apprentice

Main Duties

Sales Ledger Function:

• Request purchase order numbers for specific customers.
• Download job sheets into customer folders for invoicing.
• Print job sheets and prepare invoices.
• Ensure timely and accurate sales invoicing.
• Resolve customer queries, issuing documentation or credit notes as needed.
• Conduct credit control to ensure timely debt payments.
• Perform credit checks on new customers and set up accounts.
• Accurately post data into the business accounts system.
• Review weekly aged debtor reports and reconcile bank statements.

Purchase Ledger Function:

• Manage order acknowledgements, chase outstanding orders, and update customers on delays.
• Verify dispatch notes against purchase orders and update the system with PODs.
• Process supplier invoices accurately, ensuring prices/quantities match orders.
• Handle supplier queries, chasing documentation or credit notes.
• Conduct preferred supplier checks and set up new accounts.
• Accurately post data into the business accounts system.
• Review weekly aged creditor reports and reconcile bank statements.

Operational Function:

• Arrange direct parts delivery to customer sites via courier.
• Add photos of unlisted parts to the system.
• Schedule servicing visits with customers.
• Take job bookings via phone or email.
• Provide general customer support.

Key Qualifications & Skills

• Computer literate (MS Office, Excel).
• Experience with financial statements, reconciliations, and bookkeeping.
• Familiarity with accounting systems (QuickBooks, Xero).
• Strong written and verbal communication.
• Experience in coordinating day-to-day operations.

Personal Attributes

• Flexible, able to prioritise tasks and meet deadlines.
• Highly organised with strong time management.
• Self-motivated with a proactive "can-do" attitude.
• Ability to communicate at all levels.
• Problem-solving mindset with attention to detail.
• Honest, discreet, and trustworthy.
• Committed to company values and objectives.

Company Benefits (Bristol & North Somerset)

• Company pension scheme.
• Monthly gym membership.
• 25 days annual leave + 8 bank holidays.
• Ongoing training, development, and performance reviews.

Hours: 35 Hours Per Week (8.00am-4.00pm)

Job Types: Full-time, Apprenticeship

Pay: £16,000.00-£18,000.00 per year