IT Apprenticeship

Are you looking for an Apprenticeship in IT?

Our client is seeking an IT apprentice to add to their team!

The ideal candidate will have strong IT & Computer knowledge & great communication skills.

Job Duties

• Responding to customer calls to understand and address IT issues
• Troubleshooting tech problems and providing support, both in person and over the phone
• Developing the ability to resolve system and network issues
• Setting up new user accounts, managing password resets, testing applications, and generating reports
• Building and setting up hardware such as computers, laptops, and phone systems
• Installing and configuring computer operating systems

About You:
To be an ICT Support Technician Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.

This 15-18 month Apprenticeship has a salary of £13,500 per year.
Your training will include gaining internationally recognised Level 3 IT qualification.

Following the government terms & conditions, this is the minimum pay for an apprenticeship: https://www.gov.uk/become-apprentice/pay-and-conditions

Skills Required:

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative

Job Types: Full-time, Apprenticeship

Pay: From £6.40 per hour

Expected hours: 37.5 per week

Schedule:

• Day shift

Application question(s):

• How long is your commute to Hatfield, AL10?

Experience:

• IT: 1 year (preferred)

Licence/Certification:

• UK Driving Licence & Access to a car (preferred)

Work Location: In person