Business Administration Apprentice

What you will do on your working day.

Answer incoming phone calls professionally and direct them to the appropriate team members.
Managing and distributing incoming post
Respond to emails promptly, demonstrating effective written communication skills.
Perform general administrative tasks, including filing, photocopying, and other duties as assigned.
Collaborate with team members to complete administrative work efficiently.
Utilise in-house systems and databases, including CRM, to manage and organise information.
Diary Management - Schedule and coordinate meetings for both File Handlers and clients.
Handle inquiries from clients and provide necessary assistance.
Assist in handling files, and as proficiency grows, take on additional legal duties.

The training you will be getting
Business Administration (Level 3) qualification
Functional Skills in maths and English (if required)

All learning is studied through a combination of live online classes and self-paced eLearning

What to expect at the end of your apprenticeship

Training and Development:

The successful candidate will receive comprehensive training in business administration and legal support. As you progress, you will have the opportunity to take on more advanced legal responsibilities, providing a clear pathway for professional growth within the firm.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Creative, Initiative, Patience

Qualifications

GCSE or equivalent Maths & English (Grade C/4) Essential

Things to consider

Minimum education: GCSEs or equivalent. Excellent communication skills, both verbal and written. Strong organisational abilities with attention to detail. Proficient in using basic office tools (Microsoft Office, Outlook, etc.). Ability to adapt and learn Professional demeanour Positive attitude – Positive growth mindset