Group 1 Volkswagen Colchester Parts Advisor Apprenticeship

Group 1 Volkswagen Colchester · Colchester

RetailIntermediate Level 2On-site

The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.

Your duties will vary from day to day and could include:

  • Providing advice to customers who are having problems with their vehicles.
  • Taking sales orders from customers both face to face and over the phone.
  • Stock control for vehicle parts and accessories.
  • Maintaining an ordered stock room.
  • Raising invoices for parts sold.
  • Liaison with internal teams to ensure the correct stock is place at the right time.

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Skills required

Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.

As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

Enthusiasm and willingness to learn

Teamwork

Strong communication

Customer Service

Qualifications required

GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and one other subject.

In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, Maths and either a Science or Technical subject.  

'Equivalent' grades include:

BTEC first diplomas and certificates

OCR Nationals

Key Skills Level 2

NVQs

Essential Skills (Wales)

Functional Skills Level 2

Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.

Training you'll get


Customer Service Practitioner Standard (Level 2)

Future prospects

Not applicable

The essentials

Hours, commitment and the dates that matter.

Hours 40 hours per week
Roles available 1
Posted 22 May 2026
Interviews 03 Jun 2026
Starts Sep 2026
Apply by 01 Sep 2026

Training provider

Inspiro

Delivers the training for this role and manages your application.

Where you'd be based

CO4 5XB

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