Business Administrator Apprentice
House of Mutt · Norfolk
| Assisting Client Manager with processing new bookings (this will involve mastering the Company's processing systems on Asana and Excel) · Adding new enquiry details to Asana · Creating Stay Sheets for each dog visiting · Allocating Stay records to Client Records on Asana · Adding stay records to bookings spreadsheet Processing client Check-In Forms and passing information on to relevant parties within House of Mutt · Allocating Check In Forms to client records on Asana · Recording and booking grooming requests · Ordering food supplies · Adding medical details to Medicine Diary · Recording training and portraiture requests · Checking and recording vaccination details Preparing dogs to go home, and welcoming them in · Collecting report and photo information from Houses ahead of each dog leaving for home · Printing reports and photographic montages ahead of each dog leaving for home · Preparing taxi folders ahead of each trip · Storing and labelling kit that dogs arrive with · Updating office whiteboard with details of dogs arriving/going from each of the Houses Ordering supplies · Ordering dog food for each of the Houses · Ordering office stationary, print cartridges etc |
Perks & benefits
Skills required
· Computer literacy, including using excel and word
· Capacity and interest in learning new database systems such asAsana
· Ability to work independently as well as within a small team
· Confident telephone and email manner to enable successfulinteraction with 'alpha' client.
Confident around dogs (there are generally dogs sleeping in the officemost of the time, so although the job doesn't involve caring for them, it is essential that the successful applicant is happy and relaxed in their company)
Qualifications required
| · English & Maths GCSE C or above |
Training you'll get
BPP apprenticeship training programmes are delivered virtually byour fully qualified and industry-experienced training team. Using their expertknowledge, we’ve purposefully built our programmes around the real-world use ofmodern technology, so that the skills we create can be directly applied in theworkplace.
Throughout the apprenticeship learners receive coaching, help andguidance from a dedicated team who are there to ensure they get the most fromtheir work experience.Future prospects
| There is the expectation that a good Trainee Client Manager could progress to becoming a Client Manager within the Company |
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
