Business Administrator Apprentice
Monarch Medical Centre · Greater Manchester
Main Responsibilities:
Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Register new patients, temporary residents and any requiring immediate and necessary treatment, carefully checking all details for accuracy and enter on computer registration link
Taking messages and passing on information
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
Processing and distributing incoming and outgoing mail
Filing and retrieving paperwork
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
Ordering and monitoring of stationery and other supplies
Keeping the reception area, notice boards, leaflet etc. tidy and presentable
Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
Arrange transport to hospital appointments for housebound patients
Company Benefits:
NHS Pension
Access to NHS discounts
Free on-site parking
Skills required
Excellent communication skills
Qualifications required
A minimum of 5 x GCSEs which must include both English and maths at grade 4/C or above
Training you'll get
Business Administrator Level 3 apprenticeship standard
Future prospects
Long-term progression opportunities include: Team Leader / Administrator and Secretarial roles
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
