Legal Administrator Apprentice
Lanyon Bowdler · Telford
The role will involve supporting the administration of personal injury files from initial client onboarding through to file closure. This will include gathering and processing client information, carrying out system searches and checks, arranging appointments, maintaining accurate records, preparing correspondence and documentation, managing workflows, and liaising with clients, colleagues and external contacts as required.
The successful candidate will demonstrate excellent organisational skills, a high level of accuracy and attention to detail, and the ability to manage competing priorities while maintaining professional standards and client confidentiality. They will act as a key point of contact for department-related enquiries and provide timely and professional assistance to clients and colleagues within their agreed remit.
Carrying out system searches and being able to identify conflict/ duplicates relating to client ID checks.
Liaising with Legal Support Services (LSS) and performing all associated tasks, including but not limited to:
File closures.
Maintaining all filing and work areas in a tidy and orderly manner.
To work as an effective team member and assist other staff in their work to ensure the smooth and efficient running of the department and firm.
Company Benefits:
25 days annual leave, plus Bank Holidays, increasing with service to a maximum of 33 days (plus Bank Holidays).
Buy and sell holiday scheme.
Dress for your day – we believe our culture drives our success, which is why we have implemented a relaxed dress code.
Group Life Assurance.
Referral incentive scheme for introducing clients and new members of staff.
Long service awards.
Free and discounted legal fees.
Skills required
Attention to detail and accuracy
Working with multiple systems
Strong organisational skills and ability to deliver to tight deadlines under pressure.
Excellent communication skills and ability to interact with a wide range of people
Ability to be proactive, to use initiative, work autonomously and be self-motivated.
Excellent attention to detail
Ability to work on several workflows and systems simultaneously and be able to transition between
To work methodically to problem solve and complete a task
Ability to work confidentially
Qualifications required
A minimum of 5 x GCSEs which must include English and maths at grade 4/C or above
Training you'll get
Business Administrator Level 3 apprenticeship standard with Legal Pathway
Future prospects
On a regular basis your team leader/supervisor will monitor your workload and performance. You will have a 1-2-1 at least once a quarter (usually once a month), which will include discussions on performance and targets, objectives, development and welfare. There will be an annual review where your team leader/supervisor will look with you at performance over the last twelve months but, more importantly, look to the future, mapping out your goals and objectives for the following year.
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
