Client Engagement Client Lifecycle Management Apprentice
MUFG · London
Who WeAre
We are MUFG. With over360 years of heritage and more than 150,000 employees in 40 countries, we’vegrown to become one of the top ten banks in the world.
Combining ourglobal network and financial strength with a dedication to becoming the world'smost trusted financial group, we pride ourselves on exceeding clientexpectations and building long-term relationships. We support our clients andprotect their interests with the highest levels of professionalism andexpertise, while also serving society and fostering a sustainable vision forgrowth.
We’re looking for ambitious, driven apprentices to join our team, and help us to become the world's most trusted financial group.
Our Business Areas
Oursecurities business offers a comprehensive product suite to clients around theworld through five key business lines in the primary and secondary markets:Debt Capital Markets, credit, rates, equities, and structured products.
Ourcommercial banking arm is a leading corporate lending bank offering anintensive range of services from Project Finance & Syndicated Loans throughto Transaction Banking & Asset Finance.
By joiningMUFG, you’ll have the opportunity to enhance your financial expertise andbecome part of a truly international organisation.
With our global reach and collaborativeculture, you have the opportunity to create a brighter future at MUFG
Timelines
Assessment Centre: mid-October 2026
Start Date: 18 January 2027
What to Expect
Our 2-yearApprenticeship Programme gives you the opportunity to earn while you learn,gain hands-on experience in client communications, data analysis, reporting andbusiness operations while working towards a Level 4 Investment Operations Specialist qualification. Supported by coaches, mentors andindustry professionals, you'll develop valuable skills and build a strongfoundation for a career in banking and financial services.
Client Lifecycle Management is part of MUFG's Corporate &Investment Banking division and plays a key role in managing communicationswith clients across the business. The team acts as a central hub for client outreach, helping deliver a consistent and seamless client experience.
What you'll do
- Support the delivery of client communication campaigns across a range of business and industry topics.
- Use tools such as Salesforce and Excel to support client outreach and reporting activities.
- Manage and maintain client data, helping to ensure a high-quality client experience.
- Create reports and insights that support business decision-making.
- Assist with the preparation of professional client communications and presentations.
- Work closely with teams across the bank, building relationships across the business.
- Support projects that contribute to MUFG's "One MUFG"approach to client service. Gain hands-on experience in client engagement,data analysis and financial services from day one.
What you'll learn
- Valuable skills in data analysis, reporting and project coordination.
- ·How client relationships are managed within a global investment bank.
- The fundamentals of corporate and investment banking and how the industry works.
- How to use industry-leading business tools such as Excel and Salesforce.
- How teams across the bank work together to deliver an exceptional client experience.
- Hands-on experience supporting real business activities from day one.
- Professional skills including communication, stakeholder management and teamwork.
- The chance to build your network and learn from experienced colleagues across the business.
As part of select apprentice intake, you'll learn from industry experts, gain real responsibility, and build valuable connections across the business. With support from your buddy, mentor, and team, you'll have every opportunity to develop your skills and grow your career.
Skills required
- Have a strong interest in financial markets
- Have excellent teamwork and interpersonal skills
- Have high levels of motivation and integrity
- Have strong analytical and problem-solving skills
- Results driven, with a strong sense of accountability
- The ability to operate with urgency and prioritise work accordingly
- A structured and logical approach to work
- A calm approach, with the ability to perform well in a pressurised environment
- Microsoft Office Skills (Word, PowerPoint)
Qualifications required
- Minimum of grade 4/C GCSE (or equivalent) in English Language and Maths, and three A-levels (or equivalent) including minimum grade of 6/B in Business Studies, Economics, Maths, English, Sciences (including Computer Science) to be eligible to apply.
Training you'll get
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
