Customer Service Practitioner Apprentice

Come join us and make a difference in the world!

12months + 1 month assessment = 13months Monday to Friday 9am to 5pm (Half a day college on a Thursday) 37 hours 30 minutes a week1 year 1 monthCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience, Willingness to learn, Training on relevant systems, processes and procedures are included

Requirements

Essential qualifications

GCSE in:

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative
• Patience

Other requirements

• Willingness to learn
• Training on relevant systems, processes and procedures are included

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience, Willingness to learn, Training on relevant systems, processes and procedures are included

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Once successful completion of the apprenticeship role, this might open future opportunities within NEC and our wide range of other services depending on various measures (role availability, performance etc)