Business Administrator Apprentice

About the EmployerWe are a leading independent healthcare and pharmacy chain dedicated to community health, operational excellence, and professional development. We pride ourselves on cultivating a supportive, inclusive, and dynamic workplace environment where ambitious individuals can build rewarding careers in business administration, healthcare operations, and corporate support services.

Role OverviewAn exciting opportunity arises for a motivated and detail-oriented Level 3 Business Administration Apprentice to join our team in West Bromwich. This entry-level administration role is ideal for candidates seeking hands-on office experience while working toward a nationally recognized qualification.

As an Apprentice Office Administrator, you will gain essential skills across multiple corporate business functions including general administration, basic payroll processing, human resources (HR), finance, compliance, and customer service.

Key Responsibilities

1. Administrative Support: Deliver efficient administrative, secretarial, and clerical assistance across internal departments and office operations.
2. Stakeholder Communication: Liaise professionally with company directors, department heads, clients, and key business stakeholders.
3. Correspondence Management: Manage inbound/outbound communication across email, telephone systems, and internal business applications.
4. Records & Data Management: Maintain up-to-date business records, ensure accurate data entry, and oversee electronic filing and document management systems.
5. Payroll Support: Assist with monthly payroll administration tasks, including verifying timesheets, tracking staff hours, and performing basic pay calculations.
6. HR Support: Coordinate with Human Resources on new starter onboarding, employee record updates, and general HR queries.
7. Finance & Compliance Assistance: Support day-to-day accounts, customer service inquiries, and regulatory compliance standards.
8. Process Improvement: Contribute to continuous business process improvements, administrative efficiency, and special project delivery.

Key Skills & Qualifications Required

1. Education: GCSEs in English and Mathematics at Grade 4/C or above (or equivalent qualifications).
2. Communication Skills: Clear written and verbal communication skills with a professional telephone manner.
3. IT Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic computer software.
4. Attention to Detail: Excellent organizational skills, strong data accuracy, and time management capabilities.
5. Work Ethic: Proactive, positive, and eager-to-learn attitude with a desire to build a career in business administration.

What We Offer

1. Accredited Training: Full funding and dedicated study time to complete your Level 3 Business Administrator Apprenticeship.
2. Mentorship & Support: Guidance from a dedicated workplace mentor alongside regular progress reviews.
3. Practical Work Experience: Real-world experience in a fast-paced professional environment.
4. Career Progression: Opportunities for permanent employment and career development upon successful completion.
5. Workplace Culture: A collaborative, inclusive, and friendly team culture.