Communications and Engagement Assistant (Multi Channel Marketer)
Devon & Somerset Fire and Rescue Service · Exeter
About the role:
As a Communications and Engagement Assistant Apprentice, you'll gain hands-on experience across a busy communications and engagement department.
The role will be varied and rewarding, helping to tell stories and connect with people inside the organisation and across our communities.
You will support work across our three key areas:
Communications
Consultation and engagement
Digital content
You will support a wide range of activities, from creating engaging content and delivering communication campaigns to assisting with public consultations, events and digital channels.
Find out more:
What you'll be doing:
You will:
Create, edit, and publish engaging content
Support communication and marketing campaigns from planning through to evaluation.
Assist with website, intranet and social media content management.
Help produce media releases and monitor media coverage.
Support consultation and community engagement activities.
Assist with organising and delivering events, including staff awards and community events.
Analyse campaign performance and contribute to reporting.
Provide excellent customer service and work collaboratively across the team.
Why join us?
You will enjoy a rewarding role supporting a service that helps keep our communities safe alongside a comprehensive benefits package including:
Flexible working arrangements
Generous pension scheme
Excellent annual leave entitlement
Family - friendly policies
Professional development opportunities
Free gym access and fitness coaching
Access to physiotherapy and eye care support
Blue Light Membership and associated discounts
Benenden Healthcare options
Access to the Firefighters Charity
Confidential wellbeing and counselling support
Cycle to Work Scheme
Sports and social clubs
Perks & benefits
Skills required
We're particularly interested in candidates who can demonstrate:
Strong written communication skills.
An interest in communications, digital marketing and social media.
Good digital skills and confidence using a range of online tools.
Excellent customer service and relationship-building abilities.
Qualifications required
What we are looking for:
To apply, you will need:
A Level 3 qualification (A Levels, BTEC or equivalent)
Training you'll get
Training delivered by Exeter College for the qualification of L3 Multichannel Marketer
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.



































