HR Assistant Apprentice
Pentland Brands · London
Weekly Hours Worked: 37.5 hours a week – Monday to Friday (Monday to Thursday in the office / Friday we work from home)
- Policy & Procedure Advice
- Provide guidance to managers and employees on HR policies and procedures.
- Support the HR Advisor in reviewing and updating policy documents.
- Ensure consistent application of policies and escalate complex queries appropriately.
- Maintain accurate and up-to-date employee records in line with GDPR and internal policies, including contracts, onboarding and absence tracking.
- Respond to employee queries regarding HR policies, procedures and benefits.
- Provide administrative support for employee relations cases and HR projects.
- Attend meetings as an HR representative and take accurate, confidential notes.
- Prepare agendas, circulate minutes and follow up on action points.
- Monitor and record employee absence, supporting return-to-work processes and reporting.
- Coordinate training sessions and maintain accurate training records.
- Collate and verify timesheets, absence data and other payroll inputs.
- Prepare and input monthly payroll data, including starters, leavers, absences and overtime.
- Liaise with our payroll provider to ensure accurate and timely processing.
- Assist with resolving payroll queries from employees.
- Maintain accurate records of pay changes, deductions and other payroll-related updates.
- Support monthly payroll audits and reporting.
- Wellbeing Initiatives
- Support the delivery of wellbeing activities and campaigns across the business.
- Help coordinate wellbeing events, communications and feedback.
- Maintain wellbeing resources and signpost employees to relevant support.
Skills required
- Strong organisational skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- A high level of discretion and ability to handle confidential information sensitively.
- Proficiency in Microsoft Office, particularly Excel, Word, Lists, and Outlook.
- A proactive, collaborative mindset with a willingness to learn and develop.
- Previous experience in an HR Assistant, HR Administrator or similar role (desirable).
- Experience working in a fast‑paced, multi‑brand or retail environment (desirable).
- Familiarity with HR systems such as Teamtailor, SAP SuccessFactors or similar (desirable).
Qualifications required
Training you'll get
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Future prospects
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.


























