Workshop Apprentice

Workshop Apprentice

Are you passionate about technology and keen to build acareer in IT? We're looking for a motivated and enthusiastic WorkshopApprentice to join our growing team.

This is an exciting opportunity to gain hands-on experienceworking with a wide range of IT equipment while completing a recognisedapprenticeship programme. You'll work alongside experienced engineers, learninghow to build, configure, test, repair, and prepare devices for customerdeployments and business use.

About the Role

As a Workshop Apprentice, you'll support the day-to-dayactivities of our workshop whilst developing valuable technical skills andindustry knowledge. You'll receive practical training and mentoring fromexperienced engineers and gain exposure to a broad range of IT hardware,software, and deployment processes.

This role is designed to help you build the knowledge,skills, and confidence needed for a successful career in IT support,engineering, or infrastructure.

What You'll Be Doing

Hardware Build & Configuration

• Assisting with the build, configuration, and testing of laptops, desktops, servers, printers, and other IT equipment.
• Learning how to install operating systems, software applications, and updates.
• Supporting device imaging and deployment preparation activities.
• Carrying out quality checks to ensure devices are ready for customer use.
• Preparing equipment for delivery, installation, or collection.

Workshop Operations

• Supporting the day-to-day running of the workshop.
• Assisting with equipment booking-in and booking-out procedures.
• Helping maintain accurate records of devices and assets.
• Learning workshop processes and best practices.
• Maintaining a tidy, organised, and safe working environment.

Repairs & Diagnostics

• Learning how to diagnose and troubleshoot hardware issues.
• Supporting engineers with repairs and component replacements.
• Recording repair work and technical findings accurately.
• Escalating complex issues to senior team members when required.

Stock & Asset Management

• Assisting with receiving and checking supplier deliveries.
• Supporting stock management and inventory activities.
• Helping track IT equipment throughout the build and deployment process.
• Supporting stock audits and asset management tasks.

Teamwork & Development

• Working closely with Workshop Engineers, Service Desk teams, Projects, and Procurement.
• Participating in apprenticeship learning and development activities.
• Building technical knowledge through practical experience and formal training.
• Developing strong communication, organisation, and customer service skills.

What You'll Gain

• A recognised IT apprenticeship qualification.
• Hands-on experience in a professional IT environment.
• Training and mentoring from experienced engineers.
• Exposure to enterprise IT hardware and technologies.
• Opportunities for career progression within the business.
• A supportive and collaborative team environment.