Level 2 Administration Assistant Apprentice (Salary £20,500)
Moorcroft Debt Recovery Limited · Stockport
Main Duties:
Handle third party correspondence received by email, Excel spreadsheets, post and various portals in line with established procedures.
Maintain a clear, accurate record of all actions on Host system and other relevant systems.
Draft and issue bespoke letters to third party companies following client responses, ensuring Treating Customers Fairly (TCF), Data Protection Act (DPA) and other guidelines are observed.
Raise third party disputes, queries and complaints.
Access and update information via various portals to keep records current.
Company Benfits:
Online reward engagement scheme after qualify period.
BUPA Healthy Minds (Employee Assistance Program)
Discounted gym membership at Life Leisure.
Fresh fruit baskets delivered to our offices each Monday
Skills required
Good communication and letter writing skills.
Ability to work well within a small team, under the direction of a Team Leader/Manager.
Capability to produce quality work and meet targets/deadlines.
Ability to multi task and adapt to role change wherever necessary.
Good level of keyboard skills and IT experience.
Qualifications required
A minimum of 5 x GCSEs which must include both English and maths at grade 4/C or above
Training you'll get
Administration Assistant Level 2 apprenticeship standard
Future prospects
Opportunities to apply for other roles within the business once the apprenticeship has been completed.
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
