Business Administration Apprentice (Level 3)

You will support the day-to-day running of the business, working with colleagues across different departments while developing your administrative, communication and IT skills.

Key Responsibilities

• Provide administrative support to colleagues and assist with daily office operations.

• Respond to telephone calls and email enquiries in a professional and helpful manner.

• Welcome visitors and provide a positive customer service experience.

• Maintain accurate records, databases and filing systems.

• Enter and update information using company software and computer systems.

• Prepare letters, reports, documents and other business correspondence.

• Assist with meeting arrangements, including preparing agendas and taking notes when required.

• Handle confidential information responsibly and follow company procedures.

• Help create and update company social media content when needed.

• Order office supplies and help ensure resources are available.

• Support general administration and contribute to the efficient running of the office.

Training and Development

As part of this apprenticeship, you will work towards a Level 3 Business Administrator qualification while gaining hands-on experience in a professional office environment.

You will receive ongoing guidance and support throughout your apprenticeship, including tutor support, workplace learning and regular training workshops.

What We're Looking For

The ideal candidate will have:

• Good communication and interpersonal skills.

• Strong organisational skills and the ability to manage multiple tasks.

• Confidence using computers and Microsoft Office applications.

• Good attention to detail and accuracy.

• A professional and helpful approach to customer service.

• The ability to work independently and as part of a team.

• Initiative, a positive attitude and a willingness to learn.

GCSEs in English, Maths and IT at grades 4–9 (or equivalent) are desirable.

Working Hours and Salary

• Salary: £21,157.50 per year

• Working hours: 35 hours per week, Monday to Friday, 8:30am–4:30pm, with a one-hour lunch break

• Apprenticeship duration: 16 months

A planned salary increase will apply after the first year, from £10.85 to £12.71 per hour.

Benefits

• 23 days of annual leave, plus bank holidays

• Life insurance

• Employee Assistance Programme

• Personal Protective Equipment where required

Career Progression

On completion, there may be opportunities to progress into a Business Administrator or HR and Training Administrator position, allowing you to build on your experience and continue developing your career.