Business Administration Apprentice (Level 3)
BHP · Burnley
The role offers plenty of scope to learn and take on more responsibility over time, with potential for a permanent position and further progression for the right person.
What you’ll be doing
Updating and maintaining the CRM system
Answering incoming telephone calls and taking messages
Responding to emails and handling general enquiries
Managing customer bookings and updating relevant records
Sorting and distributing incoming and outgoing post
Filing and maintaining accurate electronic and paper records
Data entry and updating internal systems
Preparing documents and carrying out general office administration
Supporting colleagues with day-to-day administrative tasks
Helping with ad-hoc tasks and other reasonable duties as required
What we’re looking for
Good communication skills, both written and verbal
Basic IT skills and confidence using computers
Good attention to detail
Organised approach to work
Ability to manage tasks and meet deadlines
Professional and friendly manner when dealing with customers and colleagues
Willingness to learn and take on new responsibilities
Ability to work independently as well as part of a team
Career progression
This apprenticeship is designed as a long-term opportunity rather than simply a training placement. You’ll have the chance to develop your administrative skills, take on additional responsibilities and progress within the business.
There is potential for the successful apprentice to move into a permanent position following completion of the apprenticeship.
Perks & benefits
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.

























