Business Administrator Apprentice - Collections Case Administrator (Salary £20,000)
JB Leitch Ltd · Liverpool
AdministrationAdvanced Level 3On-siteEmployee wellbeingLarge organisationValue focused
Main Duties:
- Ensure that collections cases are progressed efficiently inline with agreed upon targets and service levels.
- Maintain high levels of accuracy across case records.
- Deliver clear communication to clients, stakeholders anddebtors.
- Produce and process documentation accurately and withinregulatory standards
- Build effective working relationships with colleagues toensure smooth case outcomes
- Identify and resolve discrepancies, escalating risksto the appropriate channel
Company Benefits:
- Enhanced Parental Pay including maternity, paternity and shared parental pay
- Medical Cash Plan to help with those pesky dental or optical bills and much more
- Enhanced annual leave but you can always buy more if you want to
- Discounts available for everyday living such as shopping, gym, cinema, restaurants and more
- Car maintenance schemes because MOT and services can be expensive
- Season ticket loans and car parking options available
- Plenty of company paid social events for you to choose from
- Free fruit and sweet treats with as much Nespresso coffee as you want
- Support when you need it through our EAP, mental health first aiders, financial wellbeing partners and more
- Competitive pension scheme to support you later in life
- Life Assurance at 3x your annual salary for peace of mind should the worst happen
Skills required
- Attention to detail
- Strong organisational skills
- Confident verbal and written skills
- Ability toanalyse information
- Proficient in using MS Office
Qualifications required
A minimum of 5 x GCSEs which must include both English and maths at grade 4/C or above
Training you'll get
Business Administrator Level 3 apprenticeship standard
Future prospects
JB Leitch have a performance and development framework in placethat is available to all colleagues, providing clear career pathways andopportunities for growth. Within the Collections team, colleagues may have theopportunity to progress into roles such as Case Handler and Senior CaseHandler, subject to business needs, role availability, performance, and budgetrequirements.
The essentials
Hours, commitment and the dates that matter.
Hours
37 hours per week
Duration
16 months (Fixed Term)
Roles available
2
Posted
27 Jul 2026
Starts
Sep 2026
Apply by
28 Aug 2026
Training provider
Damar Training
Delivers the training for this role and manages your application.
Where you'd be based
L1 5AS© OpenStreetMap contributors
